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FAQ

Learners

What are WVU microcredentials?

WVU microcredentials offer a way to earn and document certified learning outcomes upon completion of certain criteria and select experiences. Our microcredentials can quickly and easily verify achievement and may be shared in a variety of ways to amplify the awardee’s resume/CV.

What's the value in earning a WVU microcredential?

WVU microcredentials offer fast, informal learning opportunities to enhance training and performance in a particular subject area while gaining official, non-transcripted accreditation.

Since microcredentials can be shared and displayed in a variety of ways, they also serve as an efficient vehicle to showcase resume-building skillsets, meaningful experiences and accredited accomplishments, which can advance opportunities in career readiness, employability and upward mobility.

How do microcredentials align with WVU’s commitment to our students, faculty, staff, and partners as well as the state of West Virginia and our region?

Rooted in our proud land-grant mission, we are committed to extending accessible, real-world learning to all citizens. In todays' ever-evolving workforce and rapidly changing world, we are paving the way to deliver innovative educational methods that align with emerging and evolving occupational demands so professionals at any job level can keep up with the insights and skills necessary to enhance their careers.

What information is in a WVU microcredential?

All WVU microcredentials store metadata that includes the learner's name, email address, verified issuer information and the criteria completed to earn the award.

For those who receive a digital badge as an award for completing their WVU microcredential, anyone with the badge link can access the page to view your accomplishments and verify its authenticity.

For those who receive a certificate, you can download the PDF from your Learner Dashboard at wvu.geniussis.com.

How do I find available courses?

Visit MicroAcademy.wvu.edu/micros for a full list of offerings.

How do I register for Mountaineer Micro Academy courses?

Once you find a microcredential on our website you may be directed to the wvu.geniussis.com login screen. You will need to sign into an existing account or create a new account (non-WVU users) before registering. WVU users can sign in using the SSO option (the top blue button) and your WVU credentials. Non-WVU users will create a new account using your email address and require you to verify through that email address and create a new password. Once you are signed in, you'll need to locate your course in the catalog and click Register to add to your cart. Use the Checkout button to complete the process, including submitting payment if necessary.

  • Non-WVU users will have to verify their email address and create a permanent password before gaining full access to the system. An email with instructions will be sent to you account.
  • Do not create a new account if you are a WVU student, faculty, staff, or administrator. WVU individuals should use the SSO, WVU Users, option.
  • Read the full course descriptions carefully before completing the registration. Be sure to review course pre-requisites, expectations, and refund policies which will differ by microcredential.

What is the refund policy for Mountaineer Micro Academy courses?

The refund policy may differ for each course and will be based on the offering unit/department’s own policies. Individual course policies regarding refunds will be listed as part of the course description in the Genius SIS system. Please read carefully before registering.

Why am I being redirected to Geniussis.com?

Mountaineer Micro Academy uses the Genius SIS system for registration, payment and accessing your courses. WVU users should use the SSO option (top button) to access the system. Non-WVU individuals will need to create an account to use the system.

How do I reset my username or password?

Go to https://wvu.geniussis.com and use the Recover Your Password link to reset your account access. WVU users should verify they are using the SSO option (top button) to sign into their account.

How do I begin my course?

Sign into your account at https://wvu.geniussis.com and click on your course title in the active courses section of your learner dashboard.

Why is my course sitting in the pending area of my Learner Dashboard?

This status indicates the course has a pre-requisite(s) and requires approval before you can be admitted. Check your email/message center for directions.

If your course requires the upload of documents, use the Upload Documents link on the left side of the screen.

How do I submit required pre-requisite documents through Mountaineer Micro Academy?

Sign into your account at wvu.geniussis.com and select the Upload Document link from the left side of the screen. Follow the prompts to select and upload the required document from your computer. You will receive an email when your documents have been approved and you can access your course.

How will I receive my microcredential (digital badge/certificate) for completed coursework?

Upon completion of your course, you will be awarded a WVU microcredential. Depending on the course, you will receive a certificate, a digital badge or both! The digital badges are sent to your email, while certificates are available in your Learner Dashboard at wvu.geniussis.com.

Instructions for claiming your digital badge are sent to your email address. You will be directed to Campus Badges where you will need to create an account. Please watch your email inbox, as well as your spam folder in case it gets improperly filtered.

You can access your certificate by logging into your account at wvu.geniussis.com and clicking the title of the course in the Completed Courses panel of your Learner Dashboard. You will see an option that says, "Download Certificate.” Clicking this will download the certificate to your device as a PDF file.

Why can't I see all the courses in Genius that are listed on the Mountaineer Micro Academy website?

This can happen to learners who have previously registered for a WVU microcredential offering from a specific affiliation. After accessing your learner dashboard, click the Course Catalog link on the left and use the drop-down sort tool to view additional WVU offerings.

Where can I access my courses and related information?

Go to wvu.geniussis.com and log into your account (WVU individuals should use the SSO, WVU Users, option). Your active and pending courses will be listed on the Learner Dashboard. Click the course title to access the course.

The Message Center will have copies of all emails sent to your email account. You will find links to the Message Center, course catalog, document upload, and more are available on the left side of the screen.

How do I share my microcredential?

To share your microcredential follow the instructions on this Canvas Badges guide. You will access your microcredentials by signing into your account at badgr.com.

How do I use an email different from the address my microcredential was awarded to for my account?

Microcredentials are awarded using a learners email address. If you have an existing account or want to create a new one that uses another email address you can merge them into a single account following these instructions on the Canvas Badges help page. Once merge any microcredential awarded to the linked addresses will appear in your backpack.

How do I make the most of my microcredential?

Microcredentials can be valuable tools for enhancing your skills and credentials in a specific area. To make the most out of your microcredential, it will be important to define your career goals and determine how the credential you’re obtaining will fit into your personal and professional development plan. Specific microcredentials may also be stacked toward degree options should you choose to do so.

Issuers/Partners

Who can issue WVU microcredentials?

WVU issues all Mountaineer Micro Academy microcredentials, but we welcome organizations across all industries to partner with us and create a microcredential that meets training, workforce development, upskilling, professional development, or continuing education goals. Please fill out this form to partner with us.

How can WVU faculty, staff or units issue or create a microcredential?

If you are a WVU faculty or staff member who is interested in issuing similar awards at the University, consider creating a WVU Badge. Learn more at badges.wvu.edu/create-a-badge.